All Systems Operational

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Welcome to the Tulo status page. Here you will find real-time information about the status of our services.

Uptime over the past 90 days. View historical uptime.
Tulo Payway Operational
90 days ago
99.98 % uptime
Today
Payway Purchase Flow ? Operational
90 days ago
99.94 % uptime
Today
Payway My Account ? Operational
90 days ago
100.0 % uptime
Today
Payway Administration Portal (PAP) ? Operational
90 days ago
99.94 % uptime
Today
Payway API ? Operational
90 days ago
99.94 % uptime
Today
Payway SSO ? Operational
90 days ago
100.0 % uptime
Today
Payway Adyen Provider ? Operational
90 days ago
100.0 % uptime
Today
Payway Email Service ? Operational
90 days ago
100.0 % uptime
Today
Payway Marketing ? Operational
90 days ago
100.0 % uptime
Today
Payway CDN ? Operational
90 days ago
100.0 % uptime
Today
Tulo Payway - Staging Environment ? Operational
90 days ago
99.89 % uptime
Today
Tulo Self Service Operational
Frontend web Operational
Backend API Operational
Tulo Engage ? Operational
Subscriber API Operational
Subscriber data Operational
Engage Data Platform ? Operational
Engage Admin Operational
Exporter ? Operational
Engage BI ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Tulo SSP maintenance - with downtime Nov 21, 2024 15:00-15:30 CET
We will be doing maintenance on the backend infrastructure at this time, there will be a 5-10 minute downtime during this process and it will affect your customers, in that they cannot register any changes in their subscriptions during this time.
Posted on Nov 19, 2024 - 15:20 CET
Past Incidents
Nov 21, 2024
Orange Business Services (Basefarm) maintenance window 2024-11-21, 00.00-06.00 CET
Completed - The scheduled maintenance has been completed.
Nov 21, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:00 CET
Scheduled - Information from Orange Business Services regarding upcoming maintenance windows in Sweden.

Activities during upcoming planned maintenance window: Various maintenance work in Core infrastructure
Date: 2024-11-21, 00.00-06.00 CET

Impact: The maintenance work is not expected to have any impact on availability or performance for our customers services/platforms. Please observe that there is always a higher risk of instability or other unexpected disturbances during maintenance windows.

Upcoming planned maintenance windows: 2024-12-12
Nov 11, 09:09 CET
Nov 20, 2024
Tulo Engage - Data delayed
Resolved - This incident has been resolved.
Nov 20, 13:13 CET
Monitoring - Due to a problem with the data export from Payway, data update in Tulo Engage BI is delayed.
Customers who are expecting their data uploaded to their servers also experience delays.

Problem is handled now and data is prepared for processing and will be updated before lunch today.
Nov 20, 09:16 CET
Nov 19, 2024
Tulo Payway Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 09:00 CET
Scheduled - We will be undergoing maintenance work during this time. We are not expecting any downtime of the system during the work, but as always there is a risk for temporary disturbances during maintenance work.
Nov 18, 21:35 CET
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Tulo Payway Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 11:24 CET
Scheduled - We will be undergoing maintenance work during this time. We are not expecting any downtime of the system during the work, but as always there is a risk for temporary disturbances during maintenance work.
Nov 12, 14:32 CET
Nov 12, 2024
Tulo Payway Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 CET
Scheduled - We will be undergoing maintenance work during this time. We are not expecting any downtime of the system during the work, but as always there is a risk for temporary disturbances during maintenance work.
Nov 6, 13:57 CET
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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