All Systems Operational

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Welcome to the Tulo status page. Here you will find real-time information about the status of our services.

Uptime over the past 90 days. View historical uptime.
Tulo Payway Operational
90 days ago
100.0 % uptime
Today
Backend API Operational
90 days ago
100.0 % uptime
Today
Payway Client Portal (PCP) Operational
Payway Administration Portal (PAP) Operational
CDN Operational
Reports Operational
Tulo Payway - Integrations Operational
90 days ago
100.0 % uptime
Today
Payway Address API Operational
Payway Email Service Operational
Payway Adyen Provider Operational
90 days ago
100.0 % uptime
Today
Payway BankID Authentication Operational
90 days ago
100.0 % uptime
Today
Tulo Payway - Marketplaces Operational
Marketplaces Operational
Landingpages Operational
Tulo Self Service Operational
Frontend web Operational
Backend API Operational
Tulo Engage ? Operational
Subscriber API Operational
Subscriber data Operational
Engage Data Platform ? Operational
Engage Admin Operational
Exporter ? Operational
Engage BI ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Payway: maintenance release of Payway Email Service. May 20, 09:30-10:00 CEST
We will be doing a infrastructure update of our Payway Email Service.
Posted on May 17, 10:05 CEST
Past Incidents
May 17, 2021
Payway: maintenance release of Address API integration.
Completed - The scheduled maintenance has been completed.
May 17, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 09:30 CEST
Scheduled - We will be doing a maintenance update of our Address API integration.
May 14, 11:14 CEST
May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021
Payway: maintenance release of BankID authentication integration.
Completed - The scheduled maintenance has been completed.
May 10, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 13:00 CEST
Scheduled - We will be doing a maintenance release of the Payway BankID authentication integration.
May 7, 13:47 CEST
May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Payway: Network issues
Resolved - The problem has been located and we've taken measures to prevent this from happening again.

All renewals and subscription system exports have been handled.
May 4, 14:10 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 13:16 CEST
Investigating - We are experiencing internal network issues. Our service provider is investigating the issue. This is currently affecting our payment engine and partly subscription system integrations.

When the disturbance has been resolved we will retry failed subscription renewals and exports to subscription systems.

We'll notify you as we receive more information!
May 4, 12:23 CEST
Tulo Engage Subscriber - Data import issue
Resolved - This incident has been resolved.
May 4, 11:18 CEST
Identified - The issue has been identified and a fix is being implemented.
May 4, 09:03 CEST
Investigating - We are currently investigating an issue importing data for the Subscriber app, data available in the app is currently not up to date.
May 4, 08:23 CEST
May 3, 2021

No incidents reported.

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