All Systems Operational

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Welcome to the Tulo status page. Here you will find real-time information about the status of our services.

Uptime over the past 90 days. View historical uptime.
Tulo Payway Operational
90 days ago
99.99 % uptime
Today
Payway Purchase Flow ? Operational
90 days ago
100.0 % uptime
Today
Payway My Account ? Operational
90 days ago
100.0 % uptime
Today
Payway Administration Portal (PAP) ? Operational
90 days ago
100.0 % uptime
Today
Payway API ? Operational
90 days ago
100.0 % uptime
Today
Payway SSO ? Operational
90 days ago
100.0 % uptime
Today
Payway Adyen Provider ? Operational
90 days ago
100.0 % uptime
Today
Payway Email Service ? Operational
90 days ago
100.0 % uptime
Today
Payway Marketing ? Operational
90 days ago
99.99 % uptime
Today
Payway CDN ? Operational
90 days ago
100.0 % uptime
Today
Tulo Payway - Staging Environment ? Operational
90 days ago
100.0 % uptime
Today
Tulo Self Service Operational
Frontend web Operational
Backend API Operational
Tulo Engage ? Operational
Subscriber API Operational
Subscriber data Operational
Engage Data Platform ? Operational
Engage Admin Operational
Exporter ? Operational
Engage BI ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Basefarm maintenance window Jun 15, 2023 00:00-06:00 CEST
A maintenance window in core infrastructure is planned 15.6 kl.00:00 - 06:00 CEST by Basefarm. The maintenance work is not expected to have any impact on availability or performance. But please observe that there is always a higher risk of instability or other unexpected disturbances during maintenance windows.
Posted on Jun 07, 2023 - 12:04 CEST
Past Incidents
Jun 8, 2023
Marketplace Rendering Issue
Resolved - This incident has been resolved.
Jun 8, 10:10 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 7, 16:08 CEST
Update - We are continuing to investigate this issue.
Jun 7, 15:39 CEST
Investigating - We are currently investigating a rendering issue, related to Payway Marketplaces, that are affecting some of our customers. We will provide updates as necessary.
Jun 7, 15:35 CEST
Jun 7, 2023
Important update regarding TLS 1.0 and TLS 1.1 in Payway production environment
Completed - The scheduled maintenance has been completed.
Jun 7, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 10:01 CEST
Scheduled - Support for TLS 1.0 and TLS 1.1 will no longer be available as of June 7st in the Payway production environment.

We urge you to ensure that you are using TLS 1.2 when communicating with the Payway API:s in the production environment.

If you have questions regarding this you can contact our support. Contact information can be found here https://docs.worldoftulo.com/payway/support/.
Jan 13, 09:50 CET
Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023
Payway 4.7.0
Completed - The scheduled maintenance has been completed.
May 29, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 12:00 CEST
Scheduled - Read more here: https://docs.worldoftulo.com/payway/releases/4.7/#470-2023-05-29
May 25, 13:07 CEST
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Basefarm maintenance window
Completed - The scheduled maintenance has been completed.
May 25, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 00:00 CEST
Scheduled - A maintenance window in core infrastructure is planned 25.5 kl.00:00 - 06:00 CEST by Basefarm. The maintenance work is not expected to have any impact on availability or performance. But please observe that there is always a higher risk of instability or other unexpected disturbances during maintenance windows.
Apr 5, 07:44 CEST
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